Changelogs

April 10th, 2026 – Security just got stronger

Clients can now enable multi-factor authentication in account settings using an authenticator app, adding an extra layer of protection for safer, more secure logins.

April 7th, 2026 – A major leap in subtitle quality for voice interactions

Available for enterprise customers, subtitles are now significantly more accurate and better synchronized with the agent’s speech, creating a smoother and more polished experience—especially for brand names, specialized terminology, and other moments where precision matters most.

April 5th, 2026 – Test and refine your agent with more confidence

You can now compare different personalities and behavior rules directly in the playground for both chat and voice, making it easier to evaluate what works best before going live.

April 2nd, 2026 – Design the ideal call flow from start to finish

You can now map out how your agent should handle an entire customer interaction, enabling more precise fine-tuning and higher-quality call experiences.

March 30th, 2026 – Scale Your Team with Individual Logins

Collaboration just got easier. You can now invite team members to join your organization and give each person their own separate login, making it easier to manage access and work together as your team grows

March 27th, 2026 – A more secure and configurable foundation for voice

A major upgrade to the core of our voice system. Voice Pipeline 2.0 enables a more secure and configurable platform for enterprise use, creating a stronger foundation for flexible, high-trust voice experiences.

March 24th, 2026 – Call Center Dedicated Dashboard is here

A dedicated workspace for operators handling AI-transferred calls. View real-time call status, AI-generated summaries, transcripts, recordings, and caller history in one place—so your team has the full context they need to respond quickly and stay aligned.

March 22nd, 2026 – Your phone agent just got better ears

We’ve upgraded speech recognition and introduced Transcriber Keyterms, allowing the AI to better recognize important business-specific words like brand names, product names, and industry terms.

The result: more accurate transcriptions and smoother conversations, even on noisy phone lines.

March 20th, 2026 – Try out the upgraded our AI camera capabilities

See smarter, faster, and more securely. Vision 2.0 delivers improved speed and lower latency while strengthening security. With enhanced privacy protections—including secure on-server data storage for selected customers—you can unlock powerful visual intelligence with confidence.

March 18th, 2026 – You can now design and customize embedded buttons

Your agent, your brand. You can now create fully customizable embedded buttons that match your website’s look and feel—making it easy for users to launch the Agent widget without disrupting the experience. A more seamless, native way to connect users with AI.

March 16th, 2026 – Showcase up to 10 welcome cards at the start of a conversation

First impressions matter. You can now display up to 10 welcome cards at the start of a conversation—giving you more flexibility to guide users, highlight key actions, and create a richer, more engaging experience from the very first interaction.

March 13th, 2026 – Join a live camera directly from the chat interface

Users can now join a live video call directly from the chat interface. When visual guidance can enhance the experience—such as product recommendations or guided shopping—the AI agent can prompt users to start a call instantly with a single tap.

March 10th, 2026 – Protect customer data with built-in identity verification

We’ve strengthened the security of our customer support service. Agents can now require one or two identity verification checks before providing access to sensitive information, helping ensure a safer and more secure support experience for customers.

March 8th, 2026 – Notify AI about the product click

You can now choose whether the AI agent can detect which product a user opened during a conversation. This helps teams keep the agent focused on a single topic when needed, without being influenced by browsing behavior.

March 5th, 2026 – Take full control of your UTM parameters

Users can now customize UTM source, medium, and campaign parameters directly in their chat and voice links.

Easily edit values, enable or disable parameters, and gain clearer visibility into what’s driving traffic and conversions.

March 2nd, 2026 – Deliver follow-ups, reminders, or resources instantly

Automate SMS messages during live calls based on custom conditions.
Send follow-ups, reminders, or helpful links at exactly the right moment to continue the conversation beyond the call.

February 27th, 2026 – Each Agents now has each dashboard

Manage all your agents from one central hub.
Each agent now operates within its own dashboard for independent configuration and analytics.

February 25th, 2026 – External providers can now receive a summary of the conversation from Omakase

Your AI agent seamlessly transfers context and key details to your external system or widget — ensuring smooth escalation without repeating information.

February 23rd, 2026 – Supporting multiple phone numbers for hands off/redirection

Each Phone Support Specialist can have several labeled handoff numbers (e.g., Billing, Returns, Technical Support), and the AI will dynamically route transfer requests to the most appropriate destination based on the conversation context.

This ensures faster resolutions, smarter escalations, and a more seamless experience for your customers.

February 21st, 2026 – View and experience how your agent will behave on your website before launch

Easily switch between Desktop Preview and Mobile Preview to ensure the experience looks and feels exactly how you want it across devices.

February 19th, 2026 – Seamlessly connect your tools from one central place

Connect and control all your apps from one centralized workspace.

February 17th, 2026 – You can now connect to Zendesk in One Click

Already using Zendesk?

You can now connect Omakase.ai to Zendesk instantly — with just one click.

February 15th, 2026 – Connect to Gorgias in One Click

Already using Gorgias?

You can now connect Omakase.ai to Gorgias instantly — with just one click.

February 13th, 2026 – Fine-tune your AI agent’s speaking speed to match your preference

Whether you prefer a calm, steady tone or a faster, high-energy delivery, your agent can now match your brand style and customer expectations.

February 11th, 2026 – Get leads directly into your HubSpot account

Collecting customer information through Omakase.ai?
You can now connect your Omakase.ai agent to HubSpot and automatically sync captured leads into your HubSpot CRM.

No more manual exports.
No more missed follow-ups.

As soon as a conversation turns into a lead, the contact is instantly pushed to HubSpot – ready for your workflows, email automation, and sales team.

February 8th, 2026 – Your Agent can now accept bookings directly over the phone

Supported clients can now accept bookings over the phone with real-time Hacomono integration. AI Agents check availability, book sessions, and confirm reservations instantly – turning calls into completed bookings.

February 5th, 2026 – Cleaner conversations, naturally multilingual.

We’ve upgraded chat formatting and message structure to make conversations cleaner, easier to follow, and more human—for both customers and agents.

TITAN Protocol 2.0 also introduces multilingual chat support.
Within the first few exchanges, the AI agent automatically identifies the user’s preferred language and continues the conversation naturally in that language—no manual setup required.

February 2nd, 2026 – Get notified instantly when a conversation turns into a lead

Stop checking your dashboard nonstop.
Now, you’ll receive instant email notifications whenever a new lead is captured, so you can follow up faster and never miss an opportunity.

January 29th, 2026 – Highlight your products the moment a conversation starts

Kick off conversations visually. Add up to 4 customizable welcome cards to guide users from their first interaction.

January 27th, 2026 – Collect customer’s emails before starting the chat

Collect customer emails before the conversation starts with a customizable popup giving your team valuable context from the very first message, just like Zendesk.

January 25th, 2026 – Robotics OS for Human Interaction (HRI)

Omakase OS: Pre-launched!!
Robotics OS for Human Interaction. Made in 🇯🇵.

Manufacturers build the body. We give it the soul.
Voice, Eyes, Motion. Unified into one intelligence—powered by Omotenashi (Anticipatory Hospitality).

Explore more: omakase.ai/robotics

Exactly one year ago (Jan 25, 2025), we launched Omakase AI Beta. 15,000+ AI Agents created globally.

Today, we take that intelligence from the screen to the physical world. Omakase OS is the bridge between AI and Real-world Action.
・Proactive Intelligence: Situational awareness that infers intent—no wake-up phrases.
・Human-Aware Mobility: Natural navigation that understands personal space.
・Robot-Agnostic: A plug-on module providing a unified interaction layer across any hardware.

By integrating Omakase AI as the brain, we’ve made the anticipatory grace of Japanese hospitality programmable.
We are defining the new standard for how robots live among us.

The era of Human-Robot Interaction (HRI) starts now 🚀

January 21st, 2026 – Track Shopify orders instantly through AI-powered phone calls

Shopify merchants can now support customers over voice with real-time order tracking, allowing callers to instantly check their order status without waiting for a human agent.

January 19th, 2026 – Experinece better chat experience

Chat responses now stream in real time for a smoother, more responsive experience.

January 17th, 2026 – Connect to your external widget

Already using a live-chat or support widget? Now Omakase.ai can connect to it.

With External Widget Connect, you can smoothly hand off conversations from your AI agent to your human support team — using the tools you already have.

January 15th, 2026 – Your AI Agent have eyes to support you better

Your AI agent can now see what your customers see.

With Omakase Video, your AI agent understands images and live camera input, enabling truly multimodal customer support — just like a real video call with a human agent.

Customers can simply show, not explain.

• Show their face to get personalized skincare or beauty recommendations
• Hold up an outfit to find the best style, size, or matching items
• Share a product issue through the camera for instant troubleshooting

Omakase Video brings visual understanding into every conversation, unlocking more accurate support, better recommendations, and higher customer confidence.

It’s not just chat anymore.
It’s a visual, conversational AI experience.

January 13th, 2026 – A button that can connect from an AI to YOU

Seamless Handoff allows customers to instantly connect from the AI Phone Call Agent to a human team member when needed. With a simple handoff button, live calls can be transferred smoothly without dropping the conversation or losing context.

January 11th, 2026 – Spam Blocking to Protect Your Call Agent

Spam Blocking protects your Phone Call Agent from unwanted and malicious calls. The system automatically detects and blocks spam and robocalls before they reach your AI agent, ensuring only genuine customer conversations are handled.

January 9th, 2026 – Get call insights directly from your dashboard

Phone Call Agent Analysis provides clear, actionable insights from every AI-handled phone conversation directly within your dashboard. Review call summaries, conversation details, and key interaction metrics to better understand customer needs and support performance.

January 7th, 2026 – Enables strict accuracy checks to prevent inaccurate responses

Omakase TITAN Protocol 1.0 introduces strict accuracy checks designed to prevent inaccurate or unverified responses from the AI agent. When enabled, the system validates each response against approved data sources before delivering it to customers.

January 5th, 2026 – The widget settings feel more intuitive and user-friendly

Smart Widget 3.0 introduces a faster, more intuitive AI agent experience with redesigned widget settings that are easier to understand and manage. The upgraded widget loads quicker, responds faster.

January 2nd, 2026 – The Phone Call Agent delivers phone-based support with conversational AI

Offer customers a familiar support experience. Just like calling a traditional support line, but handled by an intelligent AI agent. Customers can speak naturally over the phone while your AI agent answers questions, provides assistance, and resolves issues instantly.

December 26th, 2025 – Track your order status directly through your conversation for Shopify

Your AI agent widget can now be used to check order status and view order details for any purchase made on your store, based on the data imported into our order database for Shopify.

December 23rd, 2025 – Capture more accurate information through AI-powered conversations

Your AI agent now better understands user intent and captures more accurate information throughout each conversation.

December 19th, 2025 – Your AI agent now sounds more transparent with smoother conversation

This update resolves issues causing conversations to cut off mid-session and reduces noise-related problems.

December 17th, 2025 – Auto Product Metadata Extraction + Smarter Search Reranking

We’ve improved product discovery with smarter metadata extraction from uploaded files and AI-powered reranking for more relevant search results.

December 15th, 2025 – Track your order status directly through your conversation

Your AI agent widget can now be used to check order status and view order details for any purchase made on your store, based on the data imported into our order database.

December 11th, 2025 – Hospitality Operation System for Robotics

Meet our hospitality module that fuses a multimodal voice conversation engine for customer engagement with autonomous robot control.

December 8th, 2025 – High-Volume Data Ingestion is live

Your AI agent can now handle massive data imports with speed, reliability, and enterprise-grade security.

December 4th, 2025 – Smarter product recommendations are live!

We now enrich products with powerful metadata (tags, SKUs, categories) from the site data and Shopify—plus auto-categorize items for missing data. Giving more accurate, relevant recommendations for your users.

November 29th, 2025 – Adjust your widget’s height to better fit your website’s design

Change the widget’s height percentage so customers can comfortably use both your website and the AI agent.
Go to Dashboard → Interface → Widget Height Percentage

November 26th, 2025 – Shape your AI agent’s personality to perfectly fit your brand

Give your AI agent a personality that matches your brand — from tone and expressions to characteristics and style.

November 24th, 2025 – Define your AI agent’s professional role

Choose your AI agent’s profession type so it can better support your goals and deliver more effective assistance.

November 20th, 2025 – Instantly teach your AI agent your newest updates

Choose whether your AI agent relearns your entire website or just a specific page, ensuring it always provides customers with the most up-to-date information.

November 18th, 2025 – Your widget is now improved for a better user experience

We’ve upgraded the widget to feel faster, more intuitive, and more mobile-friendly than ever.

What’s new

• Smart Quick Replies
  Pre-populated response options now dock above the input field, letting users respond instantly with a single tap.
• Persistent Header
  Users can now close the widget at any moment, even when the keyboard is active—no more hunting for the close button.
• Flexible Exit Options
  Added a bottom-positioned close button for users who prefer dismissing from where their thumb naturally rests.
• iOS-Optimized Experience
  Redesigned screen dimensions and interactions to feel native on iOS while providing similar native experience on Android as well.

November 16th, 2025 – Download all your raw conversation data instantly

You can now export all your AI agent’s conversation data in one click.
This makes it easy to analyze patterns, customer intent, FAQs, sentiment, and performance.

November 13th, 2025 – Better Scraping for your AI Agent

Your AI agent just got smarter.
Enjoy more accurate extraction of product and FAQ URLs, improved product data recognition from website images, and higher-quality FAQ detection.

November 10th, 2025 – Japanese LP is Live

We’ve made our site even more welcoming for Japanese visitors!

November 6th, 2025 – Start your free trial today

See the impact before you commit. And if anything feels uncertain, we’re right here to help.

November 3rd, 2025 — We’ve enhanced our scraping to better detect your products and FAQs

Your AI agent now understands your site even better — enabling smarter, more relevant conversations.

October 27th, 2025 – Easily select from AI Agents with unique, pre-trained personalities

Pick the character that best matches your brand’s voice and style, and let your AI Agent truly represent you.

October 25th, 2025 — Omakase instantly updates your store data

Your Shopify products now sync in real time — no more waiting for updates.
Your AI Agent will always share the latest product details with customers, ensuring every interaction reflects your most accurate store information.

October 23rd, 2025 — Let your AI Agent speak like you

Your AI Agent can now sound just like you or anyone who represents your brand.
Bring your personality, tone, and warmth to every interaction, making conversations more authentic and engaging.
Tailor your agent’s voice to match your brand identity and create a customer experience that feels truly personal.

October 21st, 2025 – You can now choose where your AI Agent shows up

Want your AI Agent to show up only on selected pages?
Now you can customize its visibility with full control — decide exactly where your agent should engage with customers for the best experience.

October 20th, 2025 – Your AI Agent can now help you help close the sale, not just recommending

Your AI Agent is now page-aware — it understands what shoppers are viewing and tailors its conversation accordingly. From recommendations to closing the sale, it can now provide deeper, more relevant information based on the page your customers are on.

October 17th, 2025 – Faster, smoother setup for your Omakase app

We’ve simplified the Omakase installation experience on Shopify — now quicker, clearer, and easier than ever to get started.

October 15th, 2025 – Your AI Agent now adapts its recommendations to what you’re viewing

It can recognize which pages a shopper is currently browsing — or has visited before — and use that context to deliver smarter, more relevant product suggestions that feel perfectly in tune with their journey.

October 10th, 2025 – Login with Single Sign On

Users can now sign up and log in seamlessly with their Google account for a faster, more secure experience.

October 8th, 2025 – New voice tones — more personality for your AI Agent

We’ve added more default voice tones to give your agents more personality and flexibility — making every customer interaction more engaging and perfectly on-brand.

October 6th, 2025 – Gain easy, in-depth access to your customers’ conversation data

Your AI Agent can now summarize customer conversations and give you instant insights into what they’re asking, feeling, and interested in.
At a glance, see the topics that drive engagement and the sentiment behind every interaction — all visualized in your new analytics dashboard.

October 3rd, 2025 – Understand the questions behind every conversation

You can now see your customers’ insights at a glance. Explore their level of interest through Sentiment and discover what excites them most with Topics.

September 30th, 2025 – Track conversions from your AI Agent

Curious how your AI Agent is performing as a sales agent?
Exclusively for Shopify, you can now track how many conversions your AI Agent has generated.

September 26th, 2025 – Your AI Agent now turns conversations into qualified leads

Easily capture customer information through AI-powered conversations and continue the communication seamlessly.

September 24th, 2025 – Adopt Japanese to your AI Agent

Your AI Agent can now speak fluent Japanese. This means you can serve customers in their native language, capture more sales from Japanese shoppers, and expand your store globally with ease.
It’s the perfect way to build trust and unlock Japan’s fast-growing e-commerce market!

September 22nd, 2025 – Your Shopify App has been upgraded

Your products, features, and settings are now more stable and reliable than ever.

Install our app to get your AI Agent live on your site! ⇨ https://apps.shopify.com/omakase-ai

September 18th, 2025 – Pause Your AI Agent for Maintenance

Updating your site? Need to take your AI Agent offline temporarily?
You can now pause your AI Agent without removing the pixel from your site.

How to access:
Dashboard ⇨ Widget ⇨ Engagement & Notification ⇨ Widget Rollout Percentage ⇨ Set it at 0%

September 17th, 2025 – Your AI Agent Just Got Smarter

Your AI Agent can now deliver richer, more detailed information to your customers. With improved voice information handling, your agent is better equipped to answer questions and provide the support your customers need.

September 12th, 2025 – Your AI sales agent always goes live

Now your AI sales agent launches every time. If clawing doesn’t work for unique sites, we seamlessly switch to SEO-powered setup so you’re never stuck.

September 2nd, 2025 — Your Widget Now Opens Automatically

Your Customers, Your AI Agent — Seamless Interaction
Let your customers interact with your AI Agent to effortlessly explore your site and get the support they need — instantly and seamlessly.

You can enable this feature by going to Dashboard ⇨ Widget ⇨ Appearance
From there, choose after how many minutes you’d like the widget to automatically open.

August 29th, 2025 – Infrastructure Upgrade Announcement

We’ve successfully upgraded our infrastructure from Heroku to AWS to enhance system performance, reliability & stability, and data coverage.

August 25th, 2025 – AI Agent can now “Add to Cart”

Your customers love your products—and now getting to checkout is even faster.

Your AI Agent can now add items directly to the cart for them!*
All it takes is a simple phrase like: “I want to purchase this.”
The item magically appears in their cart, ready to check out. 🛒✨

*This feature is currently rolling out to Shopify stores, and we’ll be announcing it to all Shopify customers very soon.

August 18th, 2025 – Uploading files just got better

You can now choose exactly which files to use when training your AI Agent—whether for products, FAQs, or general reference.

• Speed Boost: File uploads that used to take 10–20 minutes now process in just a few seconds.
• Bigger Files uploads: Upload files up to 100MB with ease.

Enjoy a more organized and flexible file upload experience.

August 17th, 2025 – Experience your AI agent instantly — just one click.

This makes it effortless to let customers experience your AI agent anywhere: on your website, in emails, or even through social media.

New Widget Controls:

• Set a time delay so the widget opens automatically after a few seconds.
• Choose the default widget state for a more tailored customer journey.

Make it easy for customers to engage with your AI Agent — and turn conversations into sales!

August 13th, 2025 – Edit and Test your AI Agent

First impressions matter.
You can now edit and test your AI Agent instantly — all in one screen.
Turn your AI Agent into your store’s best sales representative by making every first interaction count.

August 4th, 2025 – Enhanced Security at Omakase.ai

We’re making your account even more secure.
Omakase.ai now requires email verification and includes improved protection for password resets. Your data and access are safer than ever.

July 22nd, 2025 – Your store doesn’t need to say “Shop Now.”

Customize your call-to-action button to match your brand voice — whether it’s “Explore,” “Get Yours,” or something more unique. A personalized CTA drives more clicks and conversions.

Access Dashboard ⇨ Widget ⇨ Appearance ⇨ Button Style

July 18, 2025 – Escalate a call from AI Agent to Human Agent

If a customer wants to speak with a live agent — for example, to cancel a subscription or handle a complex request — Omakase.ai can now automatically offer a “Click to Call” button that connects them directly to your team.

Access dashboard ⇨ Custom Rules ⇨ Add rules and phone number

July 14th, 2025 – Set Rule Priorities in Your Dashboard!

Some rules matter more than others? Now you can prioritize them easily!
Just drag and drop to reorder — the higher it is, the higher the priority.

June 4th, 2025 – Smarter Navigation, Better Organization

With the new layout, everything on the dashboard is easier to find and neatly organized.

June 27th, 2025 – Never Lose Your Changes Again

Keep forgetting to hit “Save” after making adjustments? No worries—we’ve got you.
You’ll now get a notification if you try to exit without saving your changes, so nothing gets lost.

June 25th, 2025 – Set the specific phrase to end the call

Sometimes customers forget to hang up. Now, you can set:

• Trigger Phrases – Define specific phrases (like “That’s all” or “Thank you”) that signal the AI agent to end the call.
• Silence Timeout – Automatically end the call after a set period of silence.

This helps your AI agent exit gracefully when it’s no longer needed—keeping things efficient and natural.

June 23rd, 2025 – Adjust Your AI Agent’s Speaking Speed

Do your customers prefer a faster or slower pace?
You can now control how fast your AI agent speaks—customize the speed to match your audience’s preference and provide a smoother experience.

June 20th, 2025 – Personalize Your AI Agent’s Greeting and Farewell

You can now customize your AI agent’s welcome message and end message:

• Welcome Message: A greeting customers hear when they start the call.
• End Message: A closing message that plays when the customer ends the call.

Make every interaction feel more personal and on-brand from start to finish.

June 18th, 2025 – Customize and make it your own

You have full support to customize your AI agent—and the best part? You can test your changes in a live demo before making any payments.

Just insert your URL and see exactly how your AI agent will look and feel—tailored to your brand from the start.

June 18th, 2025 – We’re Officially Live!

Our beta phase has come to an end, and we’re excited to announce that payments have now begun.
Our subscription plans start at $19/month, with pricing based on the number of conversations your AI agent has with customers.

Please see our pricing details here: https://www.omakase.ai/pricing

June 13th, 2025 – Personalize Your AI Interactions

With custom prompts, your AI agent can ask the right questions—like collecting contact info for future updates—while staying true to your brand voice.

June 9th, 2025 – Smarter Product & FAQ Management

You can now sort your products and FAQs by status, making your knowledge base more organized and easier to manage.

May 29th, 2025 – Control Your Rollout: Test What Works

Not sure if Omakase.ai is making a difference yet? Now you can set the percentage of visitors who see the widget on your site with our new Rollout Settings.

With Rollout Widget, you can expect the following:

• Safely introduce the widget to your audience
• Measure before going all-in
• Compare impact on engagement and sales 

Access Dashboard ⇨ Widget settings ⇨ Engagement & Notifications ⇨ Widget Rollout Percentage. 

May 28th, 2025 – Customize Your AI Agent with Smart Rules

Omakase.ai’s new Rules Settings feature lets you guide your AI Agent’s behavior with clear, customized instructions. With the new feature, you can now avoid specific topics or trigger specific responses to common requests. Example: 

If a customer asks, “How do I cancel my subscription?”
You can set a rule so the agent responds:
“To cancel your subscription, please call 000-0000-0000.”

Access Dashboard ⇨ Custom Rules

Check out our blog for more details. 

May 26th, 2025 – Hybrid “Chat + Voice” Widget

Omakase.ai has unveiled a hybrid widget that seamlessly integrates chat and voice interactions into a single interface. This innovation allows customers to choose their preferred communication method—typing or speaking—enhancing their shopping experience.

Check out our blog for more details. 

May 25th, 2025 – We’re Launching Our Pricing Plans in June!

After 4 months in beta, we’re excited to announce that Omakase.ai’s pricing structure will officially launch this June.

Plans will start at $19/month, and if you choose annual billing, you’ll save 15%!

• View Pricing Structure
• Join our Affiliate program – Spread the word and earn rewards!

Thank you for being part of our journey, this is just the beginning!

May 23rd, 2025 – Better Product Recommendations, Now Full-Screen

Omakase.ai just got smarter—and more user-friendly!
Now, when your AI Agent recommends products, customers no longer need to scroll sideways. Recommended items are displayed in a full-screen layout, making it easier to view, compare, and decide at a glance.

May 20th, 2025 – Shopify users can now integrate Omakase.ai with One-click

Shopify user? Great! If your website is hosted on Shopify, you can now implement Omakase.ai with just one click. It’s fast, easy, and no coding required.

See the step-by-step instructions here: Integration Guide

May 12th, 2025 – Try Omakase.ai in Action with Our New Demo Site!

Introducing sellmeapen.ai, our live demo site where you can experience Omakase.ai firsthand.

Meet JB, our AI Agent, who will help you find the perfect pen based on your needs. This interactive site gives you a clear idea of how Omakase.ai works in a real shopping experience.

Give it a try and see the magic in action!

May 9th, 2025 – New Dashboard Features Add

Following functionalities have been added to the dashbaord:

• Copy and Paste FAQs: You can now copy and paste multiple paragraphs at once from your FAQ list. Perfect for bulk updates and quick edits.
• Product Catalog / Knowledge Base Export: Need a backup or want to review your content offline? You can now export your Product Catalog and Knowledge Base directly from the dashboard.

Access Dashboard ⇨ Product Catalog / Knowledge Base ⇨ Export

May 7th, 2025 – Smarter Recommendations, Better Explanations

Omakase.ai can now recommend products with even more context.
Not only will your AI Agent suggest the right items—it will also explain why those products are a great fit for your customers, helping build trust and boost conversions.

May 5th, 2025 – Our blog is now live!

We’re excited to share that the Omakase.ai blog is now up and running. We’ll be posting regularly to keep you updated on new features, tips, and everything happening at Omakase.ai.

Stay tuned!

May 2nd, 2025 – Introducing Voice and Chat (Search) Switch Button

You can now seamlessly switch between Voice and Chat (Search) modes with a single click.
Whether you prefer speaking to your AI Agent or want to search on Chat mode, the choice is yours—just toggle the mode that suits you best for a more flexible and personalized experience.

April 30th, 2025 – Faster Updates for Products & Knowledge Base

Omakase.ai now makes it easier than ever to update your product info and FAQs.
Simply click on the section you want to edit, whether it’s a product description or a knowledge base entry and make your changes instantly. No more digging through settings.

Quick tweaks, real-time updates. Simple as that.

Access Dashboard ⇨ Product Catalog / Knowledge Base ⇨ Edit!

April 29th, 2025 – Customizable Voice Options Are Here

Want your AI Agent’s voice to match your website’s vibe? Now you can choose the voice that fits best—whether it’s soft, cheerful, or a female tone, the choice is yours.

And for those tricky product names, you can now educate your agent the correct pronunciation.
For example: If your agent mispronounces “Omakase,” you can train it to say “Oh-Mah-Kah-Seh.”

Your brand, your voice – just the way it should be.

Access Dashboard ⇨ Agent Persona ⇨ “Select Voice” / “Pronunciation Instruction”

April 25th, 2025 – Omakase.ai App is ready on Shopify

You can now seamlessly integrate Omakase.ai with your Shopify store to enhance product recommendations and customer support.

April 18th, 2025 – Omakase.ai Voice Official Launch

Omakase.ai Voice turns your website into a Voice-Powered Sales Agent that talks, listens, and recommends while your customers browse. Chatbots suck — they don’t sell.

🗣️ Voice-Powered Sales Agent — Actually talks like a salesperson (not a support script)
🛍️ Live product recommendations and browsing during the conversation
💬 Conversation Data Analytics — Track what your customers ask, want, and convert on
🕵️‍♂️ Smarter Scraping Engine — No setup. Just drop your URL.
🆓 Create your Voice Sales Agent for free — no credit card required
🛒 Shopify App is almost there — just waiting for approval

We announced it on Product Hunt — and the response was incredible!

• Ranked #1 Product of the Day
• Ranked #5 Product of the Week

March 24th – Gain Full Visibility Into Your AI Agent’s Conversations

You can now access detailed insights into the conversations between your AI Agent and your customers.

On the Analytics page, you’ll find:

• Performance Trends
• Time Saved
• Product Engagement
• Questions Answered
• Top Performing Products
• Most Commonly Asked Questions
  …and much more!

Use these insights to optimize your store, improve customer experience, and drive better results.

Access Dashboard ⇨ Analytics

March 21st – Going Global with Multilingual Support

As Omakase.ai expands globally, we’re excited to announce improved multi-language support!

Do your website visitors speak Arabic? No worries—Omakase.ai now allows you to set language preferences to better serve your international customers.

Access Dashboard ⇨ Account Settings ⇨ Set your preferred language

March 19th – Smarter Conversations, Better Recommendations

With improved website scraping, Omakase.ai now delivers faster, more accurate conversations.

Our product recommendation engine has also gotten smarter—it can now suggest multiple products at once, along with clear reasons for each suggestion. If the agent isn’t fully confident, it will ask follow-up questions to better understand your needs and provide the most relevant options.

March 16th – Scraping has improved!

We’ve improved our scraping capabilities — your AI agent can now read and learn from your website more accurately and quickly. That means better recommendations, smarter responses, and a smoother setup experience!

March 12th – Customize your Chat Widget to match your brand

Widget Position:
You can place the Omakase.ai widget wherever it fits best on your site—bottom right, left, or center. Choose the position that works best for your layout and user experience.

Text & Accent Color:
Feel free to customize the widget’s text and accent colors to match your brand. You can choose any color that aligns with your design preferences.

Access Dashboard ⇨ Widget Settings

February 28th – Document Upload Is Here!

Have your product lists or FAQs in Excel, PDF, or CSV?
You can now upload them directly in the dashboard, and your Omakase.ai agent will learn from them instantly. Making responses even more accurate and personalized.

Access your Dashboard ⇨ Documents⇨ Upload Documents

February 25th – Introducing The New Hybrid Dashboard

You can now chat with your agent and use a traditional menu interface . Giving you more flexibility to customize exactly what you need, the way you prefer.
Fast edits or guided setup? You choose.

February 20th – Our demo experience just improved

Enter your site URL to try the new demo experience. See your AI agent in action with our updated interface — just drop in your URL and start chatting instantly.

February 16th 2025 – The New Agentic Dashboard is here!

This isn’t just any dashboard, it’s conversational. With the new Agentic Dashboard, you can chat directly with the system to customize your AI agent.

Just ask something like:
“Give me a pixel tag to implement Omakase.ai on my site”
— and it will instantly generate the code for you.

February 6th 2025 – Your Omakase.ai Agent Is Ready to Deploy!

You can now integrate your Omakase.ai Agent using our new pixel tag. Just copy and paste the script into your website and your AI Agent will be live, ready to assist your customers 24/7.

January 18, 2025 – Omakase.ai Official Launch

Create your Personal Shopper AI Agent with just a URL — It learns and boosts your online sales automatically.

‘We’ve Reinvented Chatbots’
Forget everything you know about them. Omakase.ai turns your website into an AI-powered retail experience with just a URL. No coding. No complex setup. Just smart, seamless customer engagement. This isn’t another support bot—it’s your Personal Shopper AI Agent. It boosts online sales through hyper-personalized conversations, delivering the same level of service as your best retail staff but is 10x easier to implement. From small shops to major retailers, Omakase.ai is changing how businesses connect with customers online.

We announced it on Product Hunt — and the response was incredible!

• Ranked #4 Product of the Day
• Ranked #5 Product of the Week