Virtual Shopping Assistants Are Taking Over — Here's Why

Forget old-school menus and generic search bars — modern consumers want instant, intelligent help while they shop. That’s where a virtual shopping assistant comes in.

What Is a Virtual Shopping Assistant?

A virtual shopping assistant is an AI-powered tool that guides customers through your online store just like a human rep would. It answers product questions, helps with selection, and even explains the FAQs like returns, shipping, or sizing — all in real time.

At Omakase.ai, we take this a step further with voice-first interaction, allowing customers to talk to your site instead of type.

Key Benefits for Shopify Stores

• Faster product discovery = higher conversion
• Natural, human-like support = better UX
• 24/7 availability = no missed sales
• Branded tone and personality = memorable experiences

Voice-powered virtual shopping assistants are becoming a must-have for e-commerce brands that want to stay ahead. They don’t just answer questions — they help customers feel confident enough to buy.

Try out Omakase.ai if you haven’t yet.