Smarter Support with Omakase.ai’s Hybrid Widget

In today’s fast-paced eCommerce landscape, customer expectations are higher than ever. Shoppers want answers now, in their preferred format—whether that’s typing out a quick question or simply asking out loud. That’s why Omakase.ai is proud to introduce our hybrid widget, combining both chat and voice interaction in a single seamless experience.

This isn’t just a support tool. It’s your 24/7 virtual shopping assistant, helping customers shop smarter, faster, and more confidently—no matter how they choose to interact.

🧠 What is a Hybrid Widget?

A hybrid widget merges text-based chat and voice interaction into one unified interface. With Omakase.ai, your customers can choose how they want to communicate:

• Chat for quick, clickable replies or typed questions
• Voice for hands-free, natural conversations powered by AI

This flexibility allows your brand to meet customers exactly where they are—on desktop or mobile, typing or talking.

💡 Why It Matters for store like Shopify

Omakase.ai was built for modern online stores. As a Shopify customer service app, it integrates directly with your store and works out of the box—no need for complex setups or engineering time.

Here’s how the hybrid widget helps your business:

1. Enhanced Customer Experience

Some customers prefer typing. Others want the speed and ease of voice. With both options available, your store can deliver a personalized experience for everyone.

2. Faster Answers, Higher Conversions

Whether it’s helping someone find the right product or answering shipping questions, your AI chatbot for Shopify can respond in real-time. Voice speeds up that process even more—leading to faster checkouts and fewer drop-offs.

3. Smarter Support Around the Clock

Your virtual shopping assistant never sleeps. The hybrid widget works 24/7 to engage visitors, guide them to products, and even offer help post-purchase—all without a live agent.

4. Natural and Human-Like Interactions

Omakase.ai’s voice technology feels less like a bot and more like a helpful associate. It listens, understands, and responds fluidly, giving your brand a warm and approachable presence.

🔧 Easy to Customize, Easy to Launch with Omakase.ai

You can customize your hybrid widget directly in the dashboard:

• Choose which it appears first on your site
• Personalize voice tone and welcome messages
• Add smart rules and quick replies to guide conversations

In just a few clicks, your AI agent is ready to serve.

Ready to Try It?

Omakase.ai’s hybrid widget transforms customer engagement by combining the best of chat and voice. Whether you’re looking to scale support or drive more sales, this tool is built to grow with you.

👉 Try Omakase.ai free for 14 days and experience the future of AI-powered customer interaction.