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A Guide to Conversational Recommendations that Improve Repeat Rate

Profile picture of Meri Tokumasu
Meri Tokumasu
2 min read

Turn your AI chatbot into a true sales engine with voice-first recommendations that customers love.

If your AI chatbot only answers basic questions, you’re missing out on massive conversion opportunities. The next wave of high-performing Shopify stores is moving beyond static support tools and unlocking dynamic conversational recommendations — powered by voice. Not only do these interactions drive conversions, but they also increase repeat purchase rates by delivering a shopping experience that feels personal, fast, and helpful.

With tools like Omakase.ai, you can go from a basic sales popup to a voice-powered sales assistant that actually recommends products and brings customers back for more.


What Are Conversational Recommendations?

Conversational recommendations are AI-generated product suggestions that happen through natural back-and-forth interactions — not static upsell blocks or generic banners.

Instead of a basic sales popup that says, “People also bought…”, a voice agent responds with something like:

“Since you’re buying the night serum, would you like to see our moisturizer that pairs well with it?”

That real-time, context-aware experience is far more effective — and it works whether you’re guiding a first-time buyer or nudging a repeat customer.

Why Voice-Powered AI Beats Traditional AI Chatbots

While a standard AI chatbot can be helpful for quick FAQs, it often lacks context and conversion logic. Voice AI changes that:

✅ It’s faster

Typing slows customers down. Speaking gets them answers instantly.

✅ It’s smarter

Voice AI agents are trained on your product catalog and FAQ content, so they can recommend, compare, and upsell more effectively.

✅ It’s personal

Voice AI listens and responds in a human-like tone that’s fully on-brand.

Repeat Customer

Real-World Benefits for Shopify Stores

Shopify merchants using Omakase.ai to deliver conversational recommendations are seeing:

  • Boosts of up to 20% in conversion rate
  • More returning customers
  • Lower bounce from product pages
  • Improved engagement vs traditional sales popup tactics

Voice AI in Action: Examples of High-Converting Interactions

🧴 Skincare & Beauty:

Customer: “I have oily skin. Will this work for me?”

Voice AI: “Yes, this cleanser is made for oily skin. Want me to show you a toner that works well with it?”

👟 Apparel & Fashion:

Customer: “What goes well with this hoodie?”

Voice AI: “Our new joggers in the same color family would complete the look — want to see them?”

These personalized conversations convert better than any AI chatbot or on-site popup.

From Chatbot to Sales Agent — In 5 Minutes

You don’t need developers or complex flows. With Omakase.ai, you can launch your voice AI agent in minutes and start converting more immediately.

✅ Voice-first conversational AI

✅ Works like a smart, guided sales popup

✅ Connected to your Shopify store

✅ Customizable tone and icon

👉 Drop your URL into Omakase.ai

Start turning conversations into conversions — and customers into regulars.